PRIORITY SELECTION LIST » FAQ

In order to serve the overwhelming demand for homes fairly, Jenuane has set up a simple selection system for qualified buyers ready to purchase. The completion of the following steps is required to get on our Priority Selection List:

1. Complete a call with our concierge team so we can find out the floorplans you are interested in and answer any community or product questions you have. Our team will provide detailed directions for completing the remaining steps and help guide you through the process.
2. Complete an easy pre-qualification with our preferred lender as simple as a 10-minute call with a representative or submitting an online form. If you have already been pre-qualified with our preferred lender prior to registering for the Priority Selection List, check the expiration date and that the amount is maximized to meet the projected future price point of your intended home. You may need to obtain an updated approval from our lender. Also, if your pre-qual is significantly short of the home price on release day, you may be passed over.
3. Complete a site or virtual visit with our community sales team to decide upon your desired floorplan, homesite, and options. Identifying a first, second, and third plan and/or homesite preference allows more opportunities for selection.
4. Receive a confirmation letter from our community sales team. Now you are officially on the list and able to select a home when it is your turn.

Once you have completed steps “1” through “4” above, your spot is determined by the date of your confirmation letter from our sales team.

While we understand the desire to know your precise spot on our Priority Selection List, your position and opportunity is highly dynamic and changes before, during, and after each release. Like you, other buyers have specific floorplan needs, targeted price points, and homesite preferences. If an available release does not meet these needs, buyers can choose to pass and wait for the next release. Or, those on the list may have purchased elsewhere or are no longer able to move forward with a purchase for a variety of reasons. Your spot will continue moving to the top with each release. You will be informed about upcoming inventory and release dates weeks in advance for planning purposes.

Our onsite sales team will begin contacting each member of the Priority Selection List in order. Make sure you are available on release day by phone, text, or email so that we don’t miss you. Mark your calendar with the release date to remind yourself to be available. If you are not contacted on release day, please be patient and trust that we will call you when it is your turn. When our sales team gets flooded with calls from buyers inquiring where they are on the list, it slows down the process.